Does the Texas PUC regulate electric co-ops?

TexasReviewed October 2026

Only in a limited way. The Public Utility Commission of Texas says it has no authority over electric co-op retail rates or service, except wholesale transmission rates, and it stopped regulating co-op customer service in 1999. Co-op members elect a board of directors at annual meetings, and that board sets rates and policies, including line-extension charges. If you send the PUC a complaint about a co-op, the law has the PUC forward it, and the co-op must answer you and notify the PUC of its response. City-owned utilities are governed by their city council or a board it appoints. For investor-owned wires companies and retail providers, the PUC does handle complaints at 1-888-782-8477.

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General information, written in our own words from the sources listed with each answer. It is not legal, engineering, tax or financial advice. Rules change and differ by state, county and city, so confirm with the office that issues your permit before you build. Last reviewed October 2026.